Information We Collect & How We Use It
1. Information You Provide to Us We collect information that you voluntarily provide when you request an estimate, upload project files, or communicate with us. This includes:
Contact Details: Name, email address, phone number, and company name.
Project Data: Blueprints, site addresses, scope-of-work documents, and architectural drawings.
Payment Information: If you purchase a service, payment is processed securely through our third-party processors (e.g., Stripe). We do not store your full credit card details on our servers.
2. Information Collected Automatically When you visit our website, we may automatically collect certain information about your device and interaction with our site, including your IP address, browser type, and pages viewed, primarily via Squarespace Analytics.
3. How We Use Your Information We use the information we collect to:
Generate accurate material takeoffs and construction estimates.
Communicate with you regarding project timelines and quotes.
Improve our website performance and service offerings.
Comply with legal obligations, such as tax reporting for business transactions.
4. Data Security & Retention We take the security of your blueprints and project data seriously. Your files are stored in secure environments and are only accessed by the estimators assigned to your project. We retain project data for seven (7) years to comply with professional record-keeping standards, after which it is securely deleted.
5. Your Rights You have the right to request access to the personal data we hold about you or ask that we delete your contact information. To make a request, please contact us at support@veloestimating.com.